By Marc Stoiber, VP of Green Innovation, Maddock Douglas
July 27, 2010 - It's been a hundred days since
the Deepwater Horizon exploded. Today the oil cap is in
place, Tony Hayward has been exiled to Russia, and we're rolling up
our sleeves for a cleanup of mind-numbing magnitude.
While it appears BP has stemmed the flow and the spill won't get
any worse, there are still many unknowns. One of those is the fate
of BP's now infamous 'Beyond Petroleum' brand.
Any brand would take a drubbing in a catastrophe like this. But
BP has been hammered exponentially harder because of the company's
greener-than-thou repositioning
in 2000.
Even then, there were skeptics who accused BP of greenwashing.
But the majority of us believed. In 2003, BP ranked 69th among
BusinessWeek's most valuable global brands. In 2010 it was named
one of the most relevant identities of the decade by the blog Brand
New.
As Derrick Daye and Brad VanAuken write in Branding Insider,
"People bought into BP's repositioning because they saw glimmers of
actual behavioral change. But if we had all looked harder, we would
have realized that glimmers were all they were."
So can
BP's brand survive this spectacular fall?
Or is our sense of betrayal
so great that we can never forgive?
Not having a crystal ball handy, I relied on my own experience
building and saving brands, and came up with a few options that Bob
Dudley, the new head of BP, might be contemplating. They are:
1. Sell BP, making all this brand conjecture someone else's
problem
2. Hide BP behind its subsidiaries
3. Become British once more
4. Make BP really stand for Beyond Petroleum
Sell BP
Dougie Youngson, a London-based analyst at Arbuthnot Securities,
said "Things are going to be a
lot tougher for BP in the States in the future. It could well be
their position in America just becomes untenable and they could
ultimately have to sell those assets as a package to one of their
peers."
The obvious suitor is Royal Dutch Shell. Ex-BP CEO John Browne
said in his autobiography the companies quietly explored such a
move in 2004.
Steve Goldstein of MarketWatch acknowledges that Shell has
problems of its own, but at least they've been more in the
accounting realm (such as when it infamously overstated the value
of its oil reserves at the beginning of the last decade). As such,
converting BP USA into Shell would have a calming effect on the
brand...or at least it would remove the specter of spills and
explosions.
Hide BP Behind Its Subsidiaries
Amoco, Arco, ampm and Castrol are all well-known BP
subsidiaries. BP could conceivably push these brands quietly to the
forefront, and take shelter behind them.
The BP brand could then be left to die away, or at least keep
itself out of the public eye. Although this strategy would damage
the subsidiary brands in the short term, people would quickly stop
making the connection.
There are two clear benefits to this strategy: first, the
'Beyond Petroleum' red flag would no longer be waving in the angry
consumer's eye. And second, dispersing the anger among a number of
subsidiaries would also disperse the vitriol, making it easier to
overcome. In simple English, it's harder to vent if you aren't
exactly sure who is, and who isn't associated with the culprit.
Become British once more
In a conversation with Marty McDonald, Creative Director at
Sustainable Brand agency Egg, the option of backtracking on
the concept of 'Beyond' arose. As Marty said "There's no way they
can live up to Beyond Petroleum."
Marty suggested the best transition might involve letting the
'Beyond' brand quietly disappear and replacing it with the original
'British' "...while reclaiming the honest truth - that you are a
petroleum company."
In Marty's eyes, the cleanup effort would serve to leave a halo
of virtue on the original British Petroleum brand, and allow a
retreat to the comfortable place the brand occupied prior to its
green repositioning.
Although this seems a safe move, and one driven by humility, it
isn't without risk. The massive mea culpa might leave the BP
workforce even more demoralized, and unable to bootstrap itself
back to corporate health.
Make BP Really Stand For Beyond Petroleum
Finally, I spoke with Paul Lavoie, Chairman of Taxi
Advertising. Lavoie agreed that BP's disaster could actually become
BP's greatest opportunity.
"The brand is in ruins. Radical action is the only thing that
will save it. Either it needs to be buried quickly, or brought back
to life with a vengeance."
I postulated that BP could save itself - indeed, place its brand
in a category of one - by living the innovation in the 'Beyond
Petroleum' promise. Lavoie agreed "it would work, if the
transformation was real; if it came with radical goals; and if the
company embraced the transparency and scrutiny of third party
measurement."
Yes, it would be risky. There would be failures, shortfalls and
doubt. But as Dupont proved between 1995 and 2005, the
journey from environmental pariah to respected corporate citizen is
possible.
Imagine for a moment a BP that declared itself the champion of
renewable energy, with hard, progressive, intensely scrutinized
goals. Imagine the company apologizing to the people of Louisiana
not by taking out full-page newspaper ads, but by building a green
energy research lab that becomes a hub of green innovation in the
state. Imagine BP underwriting the world's first coast-to-coast
electric vehicle charging network powered by the sun. The
possibilities conjure up the excitement and challenge of the Apollo
project.
Does the company have the stomach to embrace this sort of bold
vision? The departure of Hayward may open the doors for it. As
unlikely as it seems, it's still a window of hope and
opportunity.
This article first appeared in
Huffington Post and is reprinted here with the
kind permission of the author.
Follow Marc Stoiber on Twitter: www.twitter.com/marcstoiber