January 16,
2012-The basics of sustainability
excellence are fairly well known by now: reduce your
footprint, create products and services that help customers do the
same, drive employee engagement, think value chain, track data and
enable transparency, and on and on.
But real leaders will go further and address the scale of
the sustainability challenges we face by fundamentally remaking
their companies. Here's what I envision in a few key
areas:
Science-Based Goals - Footprint reduction
targets are important, but if the goals are not based on what
scientists tell us - i.e., we need an 80% reduction in absolute
greenhouse gas emissions - they're not good enough. Sony and
a few others have targeted zero impact by 2050. This level of
commitment needs to become the norm, and then a few brave souls can
go beyond reducing harm (even to zero) and set goals to
build restorativeenterprises.
Policy - While uncommon today,
the basic level of performance on policy should
be to make lobbying efforts consistent with core business strategy
and public messaging (for example, are you proudly launching
products that use less energy, yet lobbying hard against higher
efficiency standards?). Real leaders go much further and lobby
for stricter standards and aggressive action on climate.
CEOs can demonstrate their external leadership by promoting this
agenda with corporate peers and government leaders. Some
companies are on track, committing to the recent "2 Degree
Challenge Communiqué" or joining groups like BICEP (led by Ceres, Nike, and others)
which demand strong climate policy action.
Product and Service Innovation - Reducing the
customer's footprint will need to be the core aim
of allinnovation efforts and all product lines (not
just a sliver of the portfolio as it is today).
Sustainability innovators will open up their creativity process,
inviting customers and partners to offer innovative solutions
(GE's Ecomagination Challenge
is a good example).
Innovators will embrace disruption and heresy (which I've written about before) by helping
customers use less of their products. For a
glimpse of the future, see Unilever's campaigns to get customers to reduce
water use and Patagonia's Common Threads, which offers a
grand bargain: "We make useful gear that lasts a long time…You
don't buy what you don't need."
Valuation and Investments: Financial and Operational
Metrics - Leaders such as P&G and GE have set
aggressive revenue targets for their greener products. A few
companies put a price on carbon for internal capital allocation
decisions or, like DuPont and Owens Corning, set aside a percentage
of capex for eco-efficiency investments.
These actions help correct the inherent flaws of ROI
decision-making by valuing sustainability more explicitly.
The next step is fully incorporating intangible value - employee
engagement, customer loyalty, brand value, and the like - as well
as measuring and including all externalized costs in investment
decisions. Two trendsetters, Puma and Dow, have begun this important journey.
Investor Relations - I believe that the
relentless pursuit of short-term, quarterly profit goals to please
Wall Street analysts is bad for companies - great enterprises very
rarely seek profit alone - and certainly isn't good for the planet.
Like Unilever's CEO Paul Polman, the real leaders will stop providing quarterly guidance and ask
managers to focus on the real measures of success: making great
products, serving customer needs, creating good jobs, and driving
both cash flow and long-term profitability.
The most sustainable companies will become "benefit companies" or "B Corps",
with a broader charter than just pursuing shareholder value.
Seek greatness and sustainability, and the money will follow.
Resources Dedicated - Most companies give their
sustainability execs woefully inadequate resources to do their
stated jobs, let alone transform their companies. A truly
committed organization will allocate resources equal to the
challenge and will give the sustainability function real
power.
I suggest creating a "skunk works" team run by sustainability,
along with perhaps corporate strategy and R&D, to question
everything and challenge the core business model (e.g., What if the
product were a service? What if we used no fossil fuels?).
This is how companies can systematize heretical innovation.
Employee Engagement - Educating all employees
on sustainability principles and creating green teams are good
first steps. Tying all executive compensation directly, and
substantially, to sustainability goals is even better. But
real leaders should work to convince those hostile to change
throughout the organization…or eliminate them. In the words
of Jim Collins in Good to Great, "get the right
people on (and off) the bus."
Leaders will also help employees pursue sustainability in their
own lives and communities and provide an outlet for organizing
campaigns, such as the awareness-raising "climate ride" conducted by apparel company Eileen
Fisher. If the workplace is appropriate for United Way
drives, why not for climate action?
In short, I'm imagining a very different kind of company. The
overwhelming challenges we face demand profound shifts. Of
course, much more than I've mentioned will need to change - on the
social side of the equation for sure - so please let me know what
you would add to my vision of true leadership.
Andrew
Winston, founder of Winston Eco-Strategies, is the author of Green
Recovery, a strategic plan for using environmental thinking to
survive hard economic times. He is also the co-author of Green to
Gold, the best-selling guide to what works - and what doesn't -
when companies go green. Andrew is a globally recognized expert on
green business, appearing regularly in major media such as The Wall
Street Journal, Time, BusinessWeek, New York Times, and CNBC.
Andrew is a frequent contributor to GLOBE-Net.This article first
appeared in Sustainable Brands and is reprinted here
with the kind permission of the author.
The ability to develop longer-term,
innovative strategies, and to implement "green" solutions that span
the length, breadth, and depth of the entire company will be a key
topic at GLOBE 2012, March 14-16, 2012. Hear from the Chief
Sustainability Officers of some of the world's largest
organizations as they discuss diverse strategies and tactics
required for driving the corporate sustainability agenda
forward.
Get
more information here.