by: Marc Stoiber
My job is creating futureproof
brands for clients. I believe those brands are built on
sustainability, innovation, design, insight, and sociability. Among
these attributes, insight has a special place. Get it right, and
your brand lines up with what tomorrow's consumers demand. Get it
wrong, and you become the next Segway scooter.
I've often used BMW i, the new BMW sub-brand as an example of
great futureproof insight. The division's philosophy is about more
than cool new cars like the BMW i3 and BMW i8 hybrids. Instead, the project
is based on making mobility--not just driving--exciting in the
future.
To this end, the company founded BMW i Ventures, a group that funds
entrepreneurs (like ParkAtMyHouse) with groundbreaking ideas on
getting around urban areas using all available transport--whether
it's the subway, a bike, or even walking.
The big insight here? With the rise of megacities, consumers
will most likely drive less. But they'll continue to search out
exciting ways of getting around. By intersecting this need with
BMW's expertise in creating exciting transport, the car
manufacturer is today cornering a market that to many other
companies is still invisible. It's futureproofing its brand.
A New Consumer
BMW i Brand Manager Uwe Dreher says that a surprising insight is
guiding the carmaker. Dreher says that in the course of research
the company conducted as part of the new sub-brand's development
process, the team discovered a group of affluent
consumers--particularly in the San Francisco area--who were
expressing their politics by driving seemingly downmarket cars. As
Dreher said, "It seemed incongruous for someone to live in a $5
million home and drive a $35,000 Prius instead of a Porsche or
Ferrari. But that's what's happening."
Dreher conceded these "green affluents" were a small niche. But
BMW is betting they're a strong predictor of future luxury trends.
And the car maker is developing the BMW i to answer their need for
authentic, sustainable driving excitement.
A Brand Built From The Ground Up
Dreher says the the decision to launch the subrabdn hinged on
two points. First, being arm's length from the master brand allowed
the team to engage in a complete rethink, as opposed to
incrementally changing existing BMW models. Because of this,
radical innovations like an aluminum frame and carbon fiber body
were incorporated.
Second, the separation from the master brand allowed BMW i to
brand itself as an authentic departure from the status quo. This
wasn't just a tweak, but a new idea with integrity. A crucial
consideration for consumers hypersensitive to greenwashing.
Lessons To Innovators
- Insight, insight, insight: The BMW i project isn't just a
flight of fancy, but a business venture grounded in the needs of
consumers. What makes it exciting is that the insights are based on
consumers of tomorrow.
- The future exists today: BMW discovered the "green affluents,"
even though they're just a whisper of a demographic today. By
learning how to serve this group today, the carmaker will help
build a strong brand tomorrow.
- New brand, new momentum: BMW created BMW i as a sub-brand,
unencumbered by tradition. After all, you can't race forward if the
master brand won't let you go.
This article first appeared in FAST C0-Exist and is reprinted here with the
kind permission of the author. Marc Stoiber is a creative
director, entrepreneur, green brand specialist and writer. He works
with clients to build resilient, future-proof brands.